Inspectors tend to use
- And instruction
A lot of issues are resolved through confidential mediation settlements and only the odd few end up in court (excluding official weathertight homes claims).
However, it is important for anyone doing inspections, surveys, IQP checks or building consultancy to understand when and how to turn a regular job into an investigation. A special set of skills are needed, one of which is Note taking. If we don’t take acre and the job ends up in some form of formal procedure we may not have a leg to stand on. So here are 10 top tips for note taking in an interview.
- Enter the date, time, and location of the interview.
- Write down the names of the people who are present.
- Use your notebook to explain details of the breach.
- Use your notes to draw the site location plan, including main features, emphasising the location of the breach.
- Details of weather conditions, condition of the property generally, and a description of buildings and/or relevant structures will support any photographic evidence.
- When it is time to talk to the alleged offender, write down your question first, then read it to them.
- Write down their response exactly as it is said to you.
- Do not edit or correct their grammar.
- Administer a caution if appropriate. Write down the wording and then read it out.
- Write down their response and any other subsequent questions/answers concerning their understanding of the caution.
By the way, we have filled up our MAY skills investigation course already, so if you are keen to attend one of these please let us know, we are currently building our wait-list to run another one.
Course Information And Wait-list Here